13 common objections against user requirements analysis, and why you should not believe them	smbius wrote it.
This article lists 13 common objections against user requirements analysis and why you should not believe them. more...

Tuesday, November 18, 2003 (UMST)  (0 comments)

Why user experience disasters happen at the start of web projects	smbius wrote it.
Requests for proposals for web project describe the desired solution but often lack basic information about the problem that will be solved by the application. The main barrier to this understanding is that some corporate cultures lack the courage to really listen to users. more...

Tuesday, June 10, 2003 (UMST)  (1 comments)

Problems with UI Guidelines and Consistency	smbius wrote it.
Some feelings I have about UI Guidelines, Consistency, and the misuse and abuse of it all. more...